The Expert's Business ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the rights you have over your data. By using our website at theexpertsbusiness.com, you agree to the terms described here.
1. Information We Collect
Information You Provide Directly
When you contact us, submit a form, book a clarity call, or subscribe to our publication, you may provide the following information:
- Name, email address, business name, and professional role
- Revenue range and business context (when provided in inquiry forms)
- Messages, questions, or information shared in correspondence
- Any other information you choose to share
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring website
- Cookie data (see our Cookie Policy for details)
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide the services you request
- Schedule clarity calls and manage client engagements
- Deliver our email publication to subscribers
- Improve our website, services, and user experience
- Comply with legal obligations and protect our legal rights
- Prevent fraud, abuse, or unauthorized access
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers: Trusted third-party services that help us operate our business (email hosting, website hosting, scheduling tools, payment processors). These providers are bound by confidentiality obligations.
- Legal requirements: When required by law, court order, or to protect our legal rights.
- Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
Client engagement details are covered by a mutual non-disclosure agreement and are not shared publicly or with third parties without explicit written consent.
4. Third-Party Services We Use
Our website and services integrate with the following third-party platforms, each with their own privacy policies:
- Calendly: for scheduling clarity calls
- Formspree: for processing contact form submissions
- Substack: for managing email subscriptions to our publication
- LinkedIn: for professional networking and engagement
- Microsoft 365: for email communications
We encourage you to review the privacy policies of these services for information about how they handle your data.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
For Users in the European Union (GDPR)
- Right to access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate information
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Request that we limit how we use your data
- Right to data portability: Receive your data in a portable format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw previously given consent at any time
For Users in California (CCPA)
- Right to know: Request information about personal data collected about you
- Right to delete: Request deletion of your personal data
- Right to opt-out: Opt out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination: Not be discriminated against for exercising your rights
To exercise any of these rights, contact us at info@theexpertsbusiness.com.
6. Data Security
We take reasonable measures to protect your information, including encryption of sensitive data, limited access controls, and secure third-party service providers. However, no method of transmission over the internet is one hundred percent secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or anonymize it.
8. Children's Privacy
Our services are intended for business professionals and are not directed to children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
9. International Data Transfers
We are based in the United States. If you access our services from outside the United States, your information may be transferred to and processed in the United States, which may have different data protection laws than your country of residence.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we make material changes, we will post the updated policy on this page and update the "Last updated" date at the top. We encourage you to review this policy regularly.
11. Contact Us
If you have questions or concerns about this Privacy Policy, our data practices, or your rights, please contact us:
The Expert's Business
Email: info@theexpertsbusiness.com
Location: Alexandria, VA, United States